Refund policy

At YOURWORD, our mission is to share light, hope, and encouragement through every piece we create. We believe in serving others with integrity and kindness, and we want you to truly love the gear you receive. If something isn't right, we'll make it right.

We offer refunds for: Items that were sent incorrectly.  Damaged and defective products. 

Refund requests must be made within 30days of the purchase date. 

To request a refund, please contact us at support@yourword.store with your order number, a brief description of the issue and photos attached. We'll review your request with care and humility as we work toward a solution.

This refund policy may be updated at any time without prior notice. For the most current version, please reach out to support@yourword.store.